Ken Merbler

Author | Speaker | Consultant

Ken Merbler is the author of The Entrepreneur Who Created a Business Camelot: Philip B. Crosby. He wrote the book after teaching an Entrepreneurial Sales and Marketing graduate
course as an adjunct professor at Rollins College Crummer Graduate School of Business, in Winter Park, Florida. “I wanted to share my experiences with students and give real-life
examples of ways to achieve entrepreneurial success,” he notes. Ken has been in the seminar and consulting business for more than 40 years and has worked for four sales consulting companies: Philip Crosby Associates, Proudfoot Consulting,
Deloitte Consulting, and Ken Merbler’s Consulting Group, where he is the Founding Partner.

The Entrepreneur Who Created A Business Camelot: Philip B. Crosby

This book is about a legend in the discipline of quality management. Considered one of the most iconic entrepreneurs of our time, Philip B. Crosby created a business concept that continues to be embraced globally by industry leaders and management thinkers. Philip Crosby Associates was a self-financed company that in less than 10 years, was achieving nearly $100 million in annual sales, with branch offices in Europe, Asia, and Africa. Called a “Business Camelot” by employees, the organization was known to be a place where employees and clients could achieve results far beyond their dreams.

PCA was a different type of company, with priorities quite unlike those of most other operations. Public companies generally look after their shareholders first, their customers second, and their employees third. Phil believed that employees were his No. 1 priority and that if employees were happy, then clients would get first-class service from educated and motivated professionals. And, of course, shareholders would benefit from the company’s profitability. Phil created a “Business Camelot” that I will never forget and taught me to give more of myself to others. I really do love the man who gave me a chance to achieve my life’s goals and meet some of the most dynamic leaders of our times: Chairman of Chrysler Corporation, Lee Iacocca; President Ronald Reagan; President George H.W. Bush; and many other notables in business and politics.

Ken Merbler has captured how Phil Crosby developed a “Business Camelot” for his employees and clients.  If you’re an entrepreneur or trying to be an entrepreneur, this is the book for you.  Inside, you will find a fascinating account of how Phil Crosby’s servant leadership style achieved incredible results in a short time for many worldwide clients. — Peggy Crosby 

- Peggy Crosby


You can have everything in life you want, if you will just help other people get what they want.

– Zig Ziglar

Meet Ken – 

Aug 25, 2021

Private company book signing

Brookfield Place, Downtown Toronto